Homeless Assistance Program
The mission of our Homeless Assistance Program (HAP) is to provide individualized services to persons who are homeless and have mental illness. HAP specializes in serving people who don't have access to other services and the goal of all HAP services is to connect people to longer term homeless and mental health services. HAP is not a residential program.
We know that people can recover their lives even after years of homelessness and we believe in each person's potential to do so. Essentially, we help people get their lives back.
Street Outreach & Engagement
Outreach workers are available six days a week (Mondays through Fridays, plus Sundays) bringing services to the homeless in the Long Beach community. We meet with and assist people wherever they are: on the streets, in encampments, parks, homeless drop-in centers, shelters, hospitals, etc.
The goal of outreach is to build a trusting relationship with those who are living on the street. We can offer blankets, help with emergency housing, information and referrals. We encourage people to come to our drop-in center for additional services.
We are not a psychiatric intervention or crisis response team. If an intervention or crisis response team is needed, contact the Long Beach Police Department and ask for the Mental Evaluation Team (MET).
We respond to requests from:
- Social service agencies
- Churches and faith organizations
- Law enforcement
- General public
HAP offers a safe and welcoming center for those who are homeless and have mental illness. Often, it is the first place someone who is homeless in Long Beach comes to for help. For those who do not have mental illness, we help them link to other resources such as the Long Beach Multi-Service Center (MSC).
All services are provided on a transitional basis with the ultimate goal of connecting members to long-term mental health and homeless assistance.
Services provided by the drop-in center include:
- Information and referrals
- Laundry facilities
- Assistance to apply for benefits
- Place to receive personal mail
- Short term case management
Services are offered on a short-term basis with the goal to connect people to ongoing mental health and community services such as MHA Village, Long Beach Mental Health and others.
The HAP staff provides linkage to the following services:
- Mental health assessment and treatment
- Substance abuse recovery support and referrals
- Legal assistance
- Identification documents such as brith certificate, Social Security card, etc.
- Employment opportunities
- Peer support
- Temporary shelter accommodations
Do people live there?
No, HAP is a non residential program. If you meet funding criteria we may be able to help you identify and secure housing. Please come to the Drop-in Center during open hours to find out.
Do you have any volunteer opportunities?
Not usually. Most opportunities to do additional work are given to members as an opportunity to promote the benefit of employment for recovery. Additionally, we work with many local universities and have interns and other students providing extra support.
Do you have dual recovery meetings?
MHA Village and HAP do not officially host any dual recovery meetings. There are daily dual recovery meetings in the Long Beach community. For more information regarding these meetings, please contact (562) 437-6717 extension 287.
How do I get help for a homeless person in my community?
Please contact us by calling (562) 437-6717, extension 287. Please keep in mind that we are not a psychiatric intervention or crisis response team. If an intervention or crisis response team is needed, contact the Long Beach Police Department and asked for the Mental Evaluation Team (MET).
How do I get services?
Please visit the drop-in center during open hours. Services are provided on a walk-in basis only and the wait varies. If possible, we encourage you to arrive early. When you arrive at the Village, go to the garden area near the front door and explain to a Security Ambassador that you are here for a HAP intake. Once inside, the HAP team will help you figure out what services we can provide.
Do you have a list of shelters?
We recommend using the shelter hotline at (800) 548-6047 or by contacting the Los Angeles Homeless Services Authority.
Do you have lists of other homeless services?
Community resources change frequently. For current listings of food and other resources please visit the Drop-in center during open hours. You may also be interested in the Los Angeles County Network of Care Behavioral Health website.
HAP works closely with:
Do you accept donations?
We are always in need of clothing, shoes, new socks, new undergarments, toiletries, coats, blankets, and bags. We have no storage for food or furniture. If you are interested in donating food or furniture, please give to Grateful Hearts. To make a monetary donation, please contact Rhonda Schultz at (562) 285-1330 extension 1029 or email@example.com.